About SDM
Experience You Can Trust
Sierra Document Management has been providing superior document support under the tightest deadlines for more than a decade. Our founding top management has been in the business for more than 50 years combined. Along the way we’ve never stopped learning newer and better ways to provide our customers with the latest ideas in document management, data management, organization and duplication. This is experience you can trust. And, when you’re handing over your most proprietary, irreplaceable and confidential business documents, what’s more important than trust?
24/7 Availability
The professionals we serve don't work the normal 9-5 routine, and neither do we. We take care of your document support needs when you need us to.
Quality Control
From the moment your documents leave your office, Sierra assumes safe and complete control. Whatever the parameters of your project you can be sure each phase will go smoothly, correctly, and that the integrity of all originals will be preserved precisely. Your Sierra account manager will write and record on tape instructions specific to each and every aspect of your project. Only expertly trained Sierra professionals will work with, monitor and deliver your documents – no independent contractors or outside delivery services. We check and recheck against your originals. Page by page, line by line. Nothing goes in your box, or on your final CD unless it's absolutely right.
Free Pick Up & Delivery
Within 15 minutes of receiving your call, a Sierra Document Management account manager will be on the job – your job – meeting with you to discuss your specific project needs and ensure things go right from the start. Even before a single document leaves your office. When we say "free," we mean just that. No matter how big or complex the job, no matter how tight the deadline, Sierra's pick up and delivery services are always at no cost to you.
Transparent Billing
No funny business here. The price you agreed to before the job is the one you pay when the project is completed to your satisfaction. Sierra doesn't tack on any surprises. No rush charges. No overtime fees. No miscellaneous charges. Our price-per-impression invoicing and your final bill are as clear and simple as it can be. We are also happy to arrange 3rd party billing and shipping for your convenience.